Privacy Policy for Cleverly-Relay
At Cleverly-Relay, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard your personal data when you
interact with our online education platform. We encourage you to read this document carefully so you understand your rights and how your information is managed.
Data We Collect About You
To provide you with an effective and personalized learning experience, we collect various types of data. The information we gather may include details you provide directly, data
collected through your interactions with our platform, and other relevant information. Below, we outline the key categories of data we collect:
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Registration Information: When you sign up for Cleverly-Relay, we may collect details such as your name, email address, date of birth, and account credentials. This
information helps us verify your identity and create a personalized profile for you.
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Course Interactions: We track your activity within the platform, including courses you enroll in, progress made, quiz results, and participation in discussions. This
data enables us to improve our offerings and tailor content to your needs.
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Device and Usage Data: Our systems may automatically collect technical information such as your IP address, browser type, operating system, and usage patterns. This
helps us ensure the platform functions smoothly across different devices and environments.
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Payment Information: If you purchase a course or subscription, we may collect billing details such as payment method, transaction history, and related information.
Payment data is processed securely through trusted third-party providers.
All data collected is handled with care and used only in ways that align with this Privacy Policy.
How We Use Your Personal Data
Your personal data is essential for us to deliver a high-quality and engaging educational experience. Below, we detail the primary ways in which we use your information:
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Providing Educational Services: We use your data to grant you access to courses, track your progress, and deliver relevant content. This ensures that you can make the
most of our platform’s features.
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Improving Platform Functionality: By analyzing user behavior and feedback, we can identify areas for improvement and develop new features that enhance your learning
journey.
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Personalizing Your Experience: Your data helps us tailor course recommendations, adjust difficulty levels, and suggest resources that align with your learning goals.
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Legal and Security Obligations: We may use your information to comply with applicable laws, prevent fraud, and protect the rights and safety of our users and the
platform.
We strive to use your information in a manner that benefits you while maintaining transparency and respect for your privacy.
Information Collected by Third Parties
Cleverly-Relay integrates with certain third-party services to enhance your experience. These external providers may collect information in connection with their services. Here’s how
this works:
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Payment Processors: When you make a payment, your billing details are securely transmitted to third-party payment gateways. These providers ensure secure transactions
and compliance with financial regulations.
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Analytics Tools: We use analytics services to understand how users interact with the platform. These tools collect aggregated, anonymized data to help us improve
usability and functionality.
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Educational Partners: In some cases, we collaborate with external instructors or institutions. These partners may receive limited information about your enrollment and
progress for course administration purposes.
We carefully vet all third-party partners to ensure they align with our commitment to protecting your privacy.
How We Protect Your Data
Your trust is important to us, and we take the responsibility of safeguarding your data seriously. Cleverly-Relay employs a range of measures to protect your information from
unauthorized access, loss, or misuse:
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Secure Systems: Our platform is built using industry-standard security protocols, including encryption of sensitive data and secure data storage practices.
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Staff Training: All employees receive regular training on data privacy and security to ensure they handle your information responsibly.
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Regular Audits: We conduct routine assessments of our systems and practices to identify potential vulnerabilities and implement necessary improvements.
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Incident Response: In the unlikely event of a data breach, we have protocols in place to respond quickly, mitigate potential harm, and notify affected users.
We constantly strive to maintain a secure and trustworthy platform for all our users.
External Website Links
Our platform may contain links to external websites or resources. These links are provided for your convenience and may lead to third-party sites with their own privacy policies. We
do not control these sites and cannot be held responsible for their practices. We encourage you to review the privacy policies of any external sites you visit.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant changes are made, we will notify users by
updating the policy on this page or through other appropriate channels. We recommend checking this page periodically to stay informed about how we protect your data.
Support Contact Information
If you have any questions or concerns about this Privacy Policy, our support team is available to assist you. Please refer to the contact information provided elsewhere on our website
to reach out to us. We are here to help and ensure your privacy is respected at all times.